HealthCheck Assistance
The Health Check has detected an issue with the Solr Search Engine.
All products within the ENPS suite, after ENPS 8.2.0, rely heavily on the Solr search engine for a number of core functions but also for end user searches. To ensure that this functionality is optimal, the Solr engine needs to be running. The primary cause for it not to be running could be a lack of resources or that the service itself is not running.
The health check attempts to check the state of the service by checking that the ENPS core is accessible at http://<computername>:8080/solr/#/enps
This can be manually checked by using the shortcut placed on the console desktop titled "SOLR Admin Portal".
Open Computer Management and navigate to Services and Applications | Services
In the list of services, check the status of SOLRJavaServer
Confirm that it is running and the Startup Type is set to automatic. If the status is "stopped", attempt to restart it. If it the status is "starting" and it does not change to "started", a reboot of the system may be needed.
If none of these resolved the issue, please contact the AP ENPS Helpdesk.
No thresholds set for this monitoring.