The Health Check has reported that the Playbook home page is not accessible.
To provide resilience, Playbook uses load balancers. This allows an enduser to access the system via any node. To facilitate this, a default home page redirects the end user to the login page of a node that has maximum spare capacity.
The Health Check looks at the default home page and extracts the redirection URL and attempts to resolve it, if this resolution fails, it could indicate a mis-configuration or resolution issue.
A further cause of this could be an expired certificate or WebService resolution issues.
The "customer.fqdn" should be the same URL as that configured for the Platform Auth application.
Check the URL with in the index.html page that resides in c:\inetpub\wwwroot.
If no such page exists, one needs to be created. The syntax is:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Frameset//EN" "http://www.w3.org/TR/html4/frameset.dtd">
<html>
<head>
<title>AP WORKFLOW SOLUTIONS</title>
<meta name="description" content="AP Playbook landing page v1.0">
<meta name="author" content="AP Workflow Solutions">
<meta name="rooturl" content="https://CHANGEME">
<meta name="keywords" content="AP ENPS Playbook landing page automatic redirection">
<meta name="google" content="nositelinkssearchbox">
<meta name="robots" content="noindex">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta http-equiv="refresh" content="0; URL=https://CHANGEME/applaybook/">
</head>
<body>
If your browser doesn't automatically go there within a few seconds, you may want to go to
<a href="https://CHANGEME/applaybook/">the destination</a>
manually.
</body>
</html>
No thresholds set for this monitoring.